About Us
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About Us

About Us

Established in year 2011, Vivid Telecommunication Sdn Bhd is a highly potential fast growing overview company in Malaysia. We provide variety of products ranging from Mobile Phone, Lifestyle Appliances & Gadgets and Xiaomi Ecosystem. In less than 10 years, we have expanded to above 10 outlets in Klang Valley and Southern Malaysia. Understanding the needs of our customers, not only Vivid established our presence in major shopping complex around Klang Valley & Southern, we have also expanded to online store to cater to customers out of the region. Over the years, Vivid has successfully established good relationship with our customers, in addition to our extensive operational experience.

 

Our Vision

To be the largest integrated telecommunication solutions in Asia.

 

Our Mission

To continuously raising the bar in innovative products and services.

 

Why choose Vivid?

We guarantee all products sold in our retail outlets are 100% genuine.

We provide all lifestyle telecommunication solutions in a single hub.

We ensure you that our main focus will be in quality of the products. We will make sure that customers get the best quality from us and we serve customers as V.I.P.

We have a strong team in all outlets and another dedicated team to manage Vivid's social media platform to ensure that we provide the best service to all our customers from offline to online.

In line with the trend of online shopping, we constantly innovate and be flexible in charge according to customers' needs. Vivid's effort to be at the forefront of the digital platform provides opportunities for online market segment and data analytics that could be useful for understanding customer's behaviour and remarketing purposes. It adds value to the core business, allowing customers to discover new experiences through our digital services.

We understand that customers are emphasizing not only on the quality of products, but also the before and after sales services. Vivid is selling a reassurance that all customers will be well taken care of. 
If you have any doubts/suggestions/comments about us, our products or our site, do not hestitate to contact us! We can be contacted through online@vividgroup.com.my or whatsapp us at +60186651668. We'll get back to you within 24 hours​.